Aiming to leverage the increased connectivity of the shipping industry, ABB has opened a second Integrated Operations Center in Helsinki, following the launch of similar facility in Billingstad, Norway in late 2015.
The facility in Helsinki will serve the passenger, cargo and icegoing vessel sectors, while the facility in Billingstad
has oversight of ABB’s customers in the oil and gas sector. ABB said further centers are scheduled to open in Asia and the U.S. in 2016.
The new center will be able to connect to any passenger or cargo ship and monitor the performance of ABB technology on board, including the vessels’ Azipod units which, for example. The Integrated Operations Center also connects to the ship owner’s onshore operational centers to help support troubleshooting, maintenance planning and fleet benchmarking.
Sensors and software onboard the ship send equipment and performance data via satellite link which allows ship owners, in collaboration with ABB’s experts, to monitor the performance of whole fleets. At the center, ABB combines data from all its monitoring software which is sent to the cloud automatically, as well as manually collected data from condition-monitoring surveys and feasibility studies.
“It is simply more efficient and safe to support the engineer onboard than reacting to a problem,” said Richard Windischhofer, SVP Integrated Operations at ABB. “Ship owners are being much more proactive nowadays and are monitoring the performance of a whole fleet from shore.”
ABB said the Integrated Operations Center is another example of its concept of the Internet of Things, Services and People. By using the latest digital technologies customers can connect with ABB from shore or onboard, allowing the transfer of knowledge and support in just one click.
“Our Azipod Monitoring Services provides the real time health status of Azipod items. In case an abnormality occurs, the system generates an early alarm that maximizes the reaction time for the maintenance support,” said Jussi Vikström, VP Propulsion Product Services says. “We can monitor the vessel motion and power plant context also, which allows us to analyze and recommend preventive measures to extend the lifetime of the monitored equipment.”
“With cruise ships carrying more passengers and becoming increasingly complex, taking a proactive approach to monitoring mission critical systems is more important than ever,” said Marcus Martelin, VP Services for the Passenger and Cargo Segment at ABB. “From the Integrated Operations Center we can identify onboard issues before the crew even knows about it and make many interventions predictable.”